Distribution, Service & Support

No matter your retail kiosk supply chain or ongoing business maintenance needs, we develop a strategy to maintain your supply chain and smooth operations

Distribution

KRG offers extensive expertise all phases of distribution and supply chain management. KRG’s centrally located and efficient distribution facilities offer the full range of kiosk-specific distribution and maintainence services with flexible, customer-centric and scaleable solutions that maximize value. Among KRG’s value-add services are:

  • Efficient Logistics and Supply Chain Management: Optimized warehousing and transportation.

  • Effective Repair Services: Highly skilled technicians with experince built on kiosk repair. Quick turnaround, quality assurance and reliable repairs. Integrated components invetory management and resupply.

  • Inventory Management: Transparent, client accessible reporting 24/7. Efficent handling of returns and exchanges, minimized stock outs and overstocking.

  • Technology Integration: Use of robust distribution management systems (DMS) and enterprise resource planning (ERP) systems. Data-driven decision-making through analytics and reporting.

  • Upgrade and Refurbishment: Extended product life through targetted, proscriptive upgrades and refurbishment. Technology updates, custom wrapping and regulatory compliance.

Service & Support

Additional services required to implement and sustain the successful operation of units in the field.

From supply chain to maintenance:

  • Site selection and acquisition services

  • Supply chain planning and management

  • Deployment and installation services

  • Field support and maintenance services

  • Performance management analytics: design, develop, deploy and manage reporting

  • Network operating center services

Development

An iterative process of building, testing, and refining the design to meet performance specifications in preparation for production:

  • Software Development and Integration

  • Component Selection and Supplier Sourcing

  • Definition of Acceptance Testing Criteria

  • Manufacturing, Assembly, and Lab Testing of Alpha Prototypes

  • Design Enhancements Based on Test Result Analysis

  • Construction of Beta Prototypes and Controlled Pilot Testing

  • Design of Product Network System Infrastructure

  • Development and Filing of IP and Patents