Service & Support

No matter your retail kiosk supply chain or ongoing business maintenance needs, we develop a strategy to maintain supply chain and smooth operations

Product Lifecycle Management

KRG offers extensive expertise in all phases of product lifecycle management for automated interactive solutions. With our integrated and collaborative approach, we support your automation concept at any stage of its lifecycle. Whether starting from an initial idea or advancing to a scaled market solution.

Professional services:

  • Comprehensive Expertise: In-depth support for every phase of product lifecycle management.

  • Collaborative Approach: Integrated teamwork to develop automation concepts at any stage.

  • Rapid Advancement: Proven processes to quickly transition projects from idea to market-ready solutions.

  • Tailored Solutions: Customized strategies to meet specific needs throughout the product lifecycle.

  • Focus on Development Phases: Expertise across all five key phases of product development for optimal results.

Service & Support

Additional services required to implement and sustain the successful operation of units in the field.

From supply chain to maintenance:

  • Site selection and acquisition services

  • Supply chain planning and management

  • Deployment and installation services

  • Field support and maintenance services

  • Performance management analytics: design, develop, deploy and manage reporting

  • Network operating center services

Development

An iterative process of building, testing, and refining the design to meet performance specifications in preparation for production:

  • Software Development and Integration

  • Component Selection and Supplier Sourcing

  • Definition of Acceptance Testing Criteria

  • Manufacturing, Assembly, and Lab Testing of Alpha Prototypes

  • Design Enhancements Based on Test Result Analysis

  • Construction of Beta Prototypes and Controlled Pilot Testing

  • Design of Product Network System Infrastructure

  • Development and Filing of IP and Patents